This week we are to meet our targeted users to gather information about their needs and wants. Meet them, use data gathering instruments like questionnaires or conduct interviews to identify the needs and requirements of the targeted users.
Transmin Rockbreaker’s remote operators are my users, but I cannot meet them. I have created a semi-structured questionnaire with both open-ended and pre-determined questions to identify the needs and wants of the users.
This is rather difficult I am not actually meeting the users and observing them. Testing them remotely does involve some assumptions which might not prove right for decision making.