Participatory heuristic evaluation.

Participatory Heuristic Evaluation (PHE) is an extension of the traditional Heuristic Evaluation where a number of design guidelines are applied to a design or prototype by usability experts. PHE uses the same techniques, however users are included as ‘work-domain expert inspectors’. Extra heuristics are added to include the user experience. In addition to the 13 heuristics identified in heuristic evaluation, Participatory Heuristic Evaluation facilitates the checking of

  •     task flow
  •     suitability of design to task
  •     suitability of design to user
  •     quality of work produced

 

 

Muller, M. J., MAtheson, L., Page, C., & Gallup, R. (1998). Participatory heuristic evaluation. Interactions, 5, 13‐18.

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